Storytelling the Three Over Four Way

Storytelling the Three Over Four Way

Branding, Marketing, Three Over Four Approach
I had a terrific time working with The Colorado Medical Society this past May. The President of the CMS had a great idea to interweave storytelling techniques for leaders throughout the entire conference. His thinking was that we all leave these conferences full of energy, armed with new information to make changes in our society, businesses, or communities. But we’re missing the tools to actually do something about it. So I was brought in to help by way of providing techniques for leaders to tell stories. Storytelling being, of course, one of the more effective way to engage and move people. We did a few things to bring storytelling into the conference. (This is an environment which, incidentally, isn’t exactly the most welcoming place for such a topic. After all,…
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Digital Marketing. Or, Marketing.

Digital Marketing. Or, Marketing.

Marketing, Social web, Three Over Four Approach
A friend, mentor, and professor of mine was a leading voice in southern poetry. He wrote profoundly about many things, most notably about the martyrs of the civil rights movement and white privilege. So it made more than a little sense when the chair of his department asked him to teach a class about multiculturalism in American literature. He refused. And his reason why will stick with me forever. He told me “I told them that the history of American literature is multicultural. The entire damn American narrative is about our multiple cultures. I can’t see how we can teach any American literature course without it dealing with multiculturalism at its core.” At the risk of inflating my self importance (let’s be honest: what I do is to his work…
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Getting over ourselves

Getting over ourselves

Branding, Reputation Management, Social Capital, Three Over Four Approach
Thinking beyond yourself when you're a teenager is as difficult as understanding #talklikeyourbestfriend as an adult. Relationships were limited because we weren't chemically capable of thinking beyond ourselves. There comes a time, of course, when it becomes clear that relationships are more meaningful over the long haul when we put someone else's needs on par or ahead of our own. There are more returns and deeper significance. But it requires us to think beyond ourselves and care for the other person in the relationship in ways that we were (or at least I was) incapable of as a teenager. (And yes, for me now. This is something I don't have to tell most of you—mainly just myself. But it's a working simile, and I'm going with it.) Social capital, by…
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Not the viral you were hoping for

Not the viral you were hoping for

Social Capital, Social web, Three Over Four Approach
Don't you love the surveys like this one that pit congress approval ratings against things like lice and (worse) replacement refs? (Congress looses in a landslide in case you were wondering. You may now thank me for not using the phrase "Spoiler alert.") They're funny because they use the device of surprise. When you say something unexpected or place an element outside its usual context it makes us uncomfortable or jarred, and we laugh. The other response to an unexpected element is revulsion. Like the way a body works to expel a virus. It’s working against the system. It doesn’t fit. Kick up the heat to try to kill it, ‘cause it’s gotta go. This is what's happening to marketing across the social web. So-called social marketing doesn't work. Marketing…
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Practice helps understand influence

Leadership, Three Over Four Approach
To the creative process, practice is critical. I've long been intrigued by the notion that artists (like athletes) spend 95% percent of their time practicing to execute well in the remaining 5% of their time. In business, it’s the opposite. There’s very little practice time in business, and we’re expected to execute all the time. There’s the occasional executive business program, leadership retreat, coaching session, or sabbatical. But those are rare, and some working professionals may never have the chance at any of those perks. There are many ways to practice and many techniques go in to practicing for various outcomes. This post from FastCompany Design got me thinking. Maybe we should talk more concretely about practice. Take a look at more specific examples of how practice helps the artistic…
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Extraordinary expectations. Or none at all. Whatever.

Branding, Leadership, Three Over Four Approach
[caption id="attachment_2629" align="alignleft" width="200" caption="So do not care."][/caption] I play percussion for a South Asian dance troupe. Many of the dancers are young women with such high energy and expressions of optimism and glee that it's as if their life is accompanied by abundant exclamation points and OMG's hanging over their heads wherever they go. Sometimes I'll walk into a practice studio or a room filled with these dancers and their energy hits me like I've splashed down at the end of a water ride into a sparkly-pink, fruity perfume pool. It's taken some getting used to. I thought of this when I read Kevin Kelly's interesting piece about Extraordinary (clipped in this Farnam Street Blog post, where I found it). The gist: Because we are exposed so regularly and…
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No more. No less.

Branding, Marketing, Three Over Four Approach
Last year, I busted out a few guest posts for the blog Please Feed The Animals. When I asked Erik Proulx (the curator of the place turned film director and inspiration for me and countless others to have the courage to just friggin’ do stuff that’s important) how many words he thought worked best on PFTA, he said “between 30 and 3000.” There’s this famous scene from Amadeus. I don’t understand. There are just as many notes as I required. Neither more no less. And then this nice article from the ever-reposeful Pico Iyer quotes Thoreau: “the man whose horse trots a mile in a minute does not carry the most important messages.” All reminders for me today: It’s the story, not the tactics associated with telling it, that makes…
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Shame on the brand? Or shame on the agency?

Branding, Marketing, Three Over Four Approach
Are values solely the domain of the client? The brand? Watch this video. Maybe not new to many of you, but important. I can’t ever remember hearing about the agencies responsible for this kind of work coming under criticism. Can somebody point me to an instance? Because I’m wondering why. Is it wrong to keep the agencies responsible for this stuff out scrutiny? Why are they immune from criticism? Can’t they say no to the work? Arthur Anderson wasn’t exactly excused in the Eron’s misdeeds. Values matter. We make decisions based on them. Those decisions create good, spread ideas, move us forward. Or they contribute to the dynamics in our world we know aren’t of value. I bet that there’re more than a few agencies who’ve turned down work like…
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